Frequently Asked Questions

FAQ

How do I get a library card?
Registration and Accounts
1. Individuals ages eighteen (18) and over must have two (2) forms of identification to
register for a library card:
- A Texas Government photo issued I.D (driver’s license, etc.) or United States
Military I.D.
- Digital or physical proof of residency (from an official document, such as: voter
registration; utility or phone bill; insurance card; rental agreement; etc.).
2. New cardholders will be limited to two (2) items on their initial checkout.
3. To protect the user, their library card or driver’s license/ID is required to check out
material.
4. Using another patron’s library card is prohibited except in the case where a parent or
caretaker is using their card for their own minor child(ren) or other family member and
a note must be inserted into the patron's account.
5. Patrons take responsibility for all material checked out on their card even if they are
using their card to check out items for others.
6. Minor children (15 and younger) may have their own card and the same restrictions
that apply to adults will also apply to them. Children must have the signature of a
parent or legal guardian to be issued a card. The adult must meet the requirements
noted above. The parent or legal guardian will be responsible for all items checked out
on their children’s account.
7. If a parent signature cannot be acquired, minors 16 and 17 years old may apply for a
library card by presenting a government issued ID ALONG with another form of ID
(such as school ID, car insurance, pay stub) However, this Minor w/o parental signature
account will be limited to 3 items.
8. The library staff will not take responsibility for checking out material to a minor that
the parent finds objectionable. The ultimate responsibility will rest with the parent or
legal guardian to monitor their children’s checked out materials.
9. A lost library card may be replaced for $2.00.
10. Library cards expire annually so that patron information may be updated.
How do I access e-books and e-audiobooks on libby?

Step 1

Download or open Libby on your device:

Step 2

In Libby, follow the prompts to find your library and sign in with a library card.

Step 3

Browse your library's catalog, then borrow a book or audiobook or open a magazine.

Your selection will vary based on your library, since each library chooses what titles and formats to offer in Libby.

Step 4

Borrowed titles appear on your Shelf Shelf, in the navigation footer. You'll also find your magazine subscriptions and kept magazine issues on the Magazine Rack on your Shelf.

Book and audiobook loans are downloaded to the app automatically when you're connected to Wi-Fi, so you can read them when you're offline. To save space on your device, magazines don't automatically download, but you can manually download individual issues.

On your Shelf , you can:

  • Tap loans (at the top of the screen) to only see your book and audiobook loans.
    • Tap Read With... to choose where you'd like to read a book (Kindle or Libby), then finish sending to Kindle (U.S. libraries only) or start reading in Libby.
    • Tap Open In Libby or Open Audiobook to start reading or listening in the app.
    • Tap Manage Loan to see options like Renew Loan and Return Early.
  • Scroll down to the Magazine Rack to see your magazines:
    • Tap a magazine's cover to start reading.
    • Tap Title Status: Ready to Open to see options, like Download (mobile app only) and Subscribe.

Happy reading!

How do I use hoopla?
Hoopla has a great FAQ site. Click HERE for more information
How long can I check items out?
Check Out Limits For Regular Card Holders (see limitations for other account types on
previous page)
1. Books/Audiobooks can be checked out for 3 weeks
2. DVD check out is 1 week
3. Media includes DVDs, MP3s, and Audio CDs – 10 per household, per format.
4. Playaway Views - 2 per household.
5. No more than 20 items per account checked out at one time.
How do I renew my items?
Renewals
Any title may be renewed twice unless there is a reserve or hold on it (books and audio for a
total of 9 weeks, movies for a total of 3 weeks).
A patron may view and renew their items and/or other family member’s titles via the library’s
website using their library card number and personal pin at http://youseemore.com/hood
The patron is responsible for renewing each applicable item charged to all household
accounts.
Once a title reaches its renewal limit (twice), it must be returned to the library for at least one
week to allow other patrons the opportunity to check it out. The items may not be placed on
any other family member’s account during that week.
I'm not a resident, can I have a card?
Non-Resident: Non-Hood County mailing address with a Texas I.D.
  • Check out limit: 5 items, 10 media items per household (if on another account,
  • still 5 items per account).
  • Cannot access E-services.
  • Can renew items over the phone or online.
What fees does the library have?
Fees and Charges
Hood County Library accepts cash, or checks for payment of fines and charges. Should a
check be returned to the library for insufficient funds, a service charge will be added to the
original amount owed. Credit Card is accepted for any total over $3.00 with an additional
surcharge fee.

Each cardholder is responsible for the fees accrued on his or her account. The parent or legal guardian who is associated with a child’s card is ultimately responsible for any fines or fees accrued on the child’s account. Once an account balance exceeds $10.00, library privileges will be suspended for all account holders, and associated account holders, until all charges and fees under $10. The waiver of fees and charges will be determined at the Library Director’s discretion.

The schedule of fees and charges include the following:
Late Books: 10¢ per book per day, maximum of $3.00 per book
Late DVD/CD: $1.00 per item per day, maximum of $10.00
Lost Items: Cost of item plus $3.00 processing fee
Damaged DVD Cases: $3 for case/ $2 for cover art
Damaged Items: Fee assessed by Librarian
Damaged or Lost Barcodes: $1
Replacement Library Card: $2
Prints: 15¢ single-sided or 20¢ double-sided
Fax: $1 per page
Claims Never Checked Out or Returned: When a library patron claims that he or she never
checked out, or has already returned, the material identified as “overdue,” both the patron
and the library staff will continue to look for the item. If the item has not been found and
returned within 90 days, the patron will be responsible for the replacement cost of the
material in accordance with the Lost or Damaged Material Policy.
Damaged Materials
If a patron returns an item that has been damaged, they will be charged for the full
amount of the item plus the processing fee ($3.00).